Job Description
At eligio, Belgium’s market leader in outsourced reception and office services, our 400 employees are committed each day to providing outstanding service to our clients — medium to large companies from various sectors across Belgium.
For our client in Brussels, a renowned law firm located near the Palace of Justice and the European Quarter, we are looking for a new colleague to manage the reception in a professional and welcoming manner.
Your responsibilities will include (among others):
- Ensuring a constant and professional presence at the reception desk
- Handling all incoming calls
- Managing incoming and outgoing mail
- Managing meeting room bookings
- Making hotel reservations for visitors
- Booking taxis
- Acting as the first point of contact during internal events
- Providing support during peak periods and special situations (e.g., IT relocations, onboarding, etc.)
- Offering administrative support to various departments
- Potential involvement in drafting a reception manual
- Other administrative tasks in cooperation with Office Manager as booking travel, submitting invoices and expenses, and entering time for the Lawyers etc.
Working schedule: alternating weekly shifts
- week 1: 8:30 AM – 2:30 PM from Monday to Thursday
- week 2: 1 PM – 6:30 PM from Monday to Thursday and on Friday from 8:30 AM to 6 PM
Our client’s office is easily accessible via metro (Louise – lines 2/6), tram (lines 93, 97 via Defacqz or Place Stéphanie), and several bus lines.
Profile
We are looking for a new colleague who meets the following criteria:
Skills & Competencies:
- Languages: Excellent command of English, good knowledge of French (3/5), basic understanding of Dutch and German
- Flexibility: Able to multitask and switch easily between tasks
- Customer orientation: Always delivering service with a smile and a welcoming attitude
- Organisational skills:
- Able to manage and follow up on tasks independently and efficiently
- Able to prioritise and handle multiple tasks simultaneously
- Communication: Strong language and interpersonal skills with a professional and client-friendly approach
- Team player: Collaborates smoothly with colleagues and various departments
- IT skills: Proficient in Word, Excel, and Outlook
Professional Duties:
- Registering, sorting, and franking mail
- Copying, filing, typing, and formatting documents
- Answering calls and forwarding to the appropriate contact or taking messages
- Greeting and directing visitors to the appropriate person, department, or location
- Consulting, entering, or updating data on the computer (e.g., badge creation, register entries, phone call reports)
- Identifying visitors’ needs and providing suitable assistance
Personal Attributes:
- Collaboration
- Planning & organisation
- Communication
- Responsibility
- Autonomy
- Result orientation
- Creativity
- Flexibility
- Client focus
What We Offer
In addition to a competitive monthly salary, we offer:
- A daily net allowance
- Meal and eco vouchers
- A non-recurring annual bonus
- Commuting expense reimbursement
- Hospitalisation insurance (extendable to family members)
Learn more about our values and commitment on our website and Facebook page. Don’t miss this opportunity to become part of our dedicated team!